Comm100’s integration with Shopify allows you to add your Comm100 Live Chat app into your Shopify store. It takes a few clicks to get live chat up and running on your Shopify store, so you’ll be chatting with your customers in no time.
Our integration allows you to easily see Shopify data within the Comm100 Agent Console. Specifically, you’ll have quick access to customer information and order history of your Shopify store customers, live information of a customers’ Shopify cart, and real-time notifications when a visitor’s Shopify Cart is updated with new or removed items.
Here, your_comm100_domain is the domain of your comm100 account control panel.
After you log in to your comm100 account if the domain appears as
then, your_comm100_domain = hosted.comm100.com. See the example below.
Let’s say, your comm100 domain name is hosted.comm100.com and Shopify store URL is songtest.myshopify.com then the installation url will be:
Note: As the Comm100 Live Chat app listing is awaiting approval for the Shopify app store, you will see a message to this effect while installing Comm100 Live Chat. Please note that Comm100 will function normally.
After you enable Live Chat for your Shopify store, a default Campaign will be used. You can configure the Shopify Integration settings in your Comm100 account.
While chatting with your customers from your Shopify Store, you can see what’s in the customer’s shopping cart and get notified in your Live Chat Agent Console.