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How to edit the information of an existing agent?

If you are a Site Administrator or have permission to manage agents, you can edit your existing agents’ information.

Step by Step Instructions

  1. Click Agents in the My Account portal;
  2. Select an agent and then click its email;
    Click on Agent Email to Edit Agent Profile
  3. Edit the agent’s information;

    Note: In this page, you can change the email, display name, status and etc. of this agent.

    Edit Agent Profile
  4. Click Save Changes.