How to change my chat button images?

April 21st, 2018 | Settings & Customizations

Comm100 Live Chat supports using your own image as the chat button image or choosing from our Gallery Images.

Step by Step Instructions

  1. Log into your Comm100 account.
  2. Click Campaign at the left menu.
    Live Chat Campaign Main Menu
  3. Go to Chat Button menu, and select the Image button type, then go to Desktop View.

    Note: If you have multiple campaigns, please choose the one you are using from top right dropdown list.

    Choose Chat Button Image
  4. You can either choose the image From Gallery or upload your own images by clicking From My Computer.

    Note: If you want to use your own chat button images, you must upload BOTH your online image and offline image.

    Upload Button Image
  5. Save the settings.

Now you have successfully modified your live chat buttons. The new settings will take effect automatically and immediately. You can refresh your website and see how the settings work to your satisfactions.