With Comm100 Live Chat, you can automatically invite visitors to chat with you based on pre-defined rules. However, in some scenarios, you might only want to target visitors who are accessing your desktop websites, and remove auto-invitation capabilities for visitors accessing your website from a mobile device.
You can disable Auto Invitation for mobile websites by setting up Custom Variable, which check whether your visitors are visiting your websites from mobile devices. Then you can use this Custom Variable value as a Condition in the Auto Invitation.
Log into your Comm100 account.
Click Integrations & API, then Custom Variable, and Settings.
/mobile|android|ipad/.test(navigator.userAgent.toLowerCase()) ? "Yes": "No"
The configuration is now complete and your live chat system will not send Auto Invitations when visitors access your websites via mobile devices.