Connect in real time using text, audio, video, co-browsing, file transfer, auto-translation, and more
Complete digital engagement through Live Chat, Ticketing, Messaging, and Knowledge Base
Expanded scale, efficiency, and productivity with customer- and agent-facing bots
Comm100 Live Chat stores information about all visit sessions in our database. You can query for a particular visit session and view the full contact history.
There are two ways you can view the contact history of a visitor: