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Comm100 Live Chat Facebook and Google+ Connect Integration

March 3rd, 2016 | Settings & Customizations

With Comm100 Live Chat integration with Facebook and Google+, visitors now can click the Facebook and Google+ Icons in Pre-Chat window to sign in without filling out the pre-chat form.

Login with Facebook and Google+

If a visitor initiates a chat signing in with social media account, an icon of Facebook/Google+ will appear and his/her info (Avatar, Name, Email, etc) attached will be automatically displayed in Visitor Monitor. You can also visit his/her personal Facebook or Google+ page by clicking the icon.

Facebook Icon in Operator Console

To set up log-in form with social accounts, please follow the steps below.

Step by Step Instructions

  1. Log into your Comm100 account;

  2. Click Campaign at the left menu;

    Customize Live Chat
  3. Click Pre-Chat and enable Log in with Social Account;

    Enable Social Login in Prechat
  4. Click Save Changes.

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