Comm100 Live Chat Facebook and Google+ Connect Integration

April 22nd, 2018 | Settings & Customizations

With Comm100 Live Chat integration with Facebook and Google+, visitors now can click the Facebook and Google+ Icons in Pre-Chat window to sign in without filling out the pre-chat form.

Login with Facebook and Google+

If a visitor initiates a chat signing in with social media account, an icon of Facebook/Google+ will appear and his/her info (Avatar, Name, Email, etc) attached will be automatically displayed in Visitor Monitor. You can also visit his/her personal Facebook or Google+ page by clicking the icon.

Facebook Icon in Operator Console

To set up log-in form with social accounts, please follow the steps below.

Step by Step Instructions

  1. Log into your Comm100 account.

  2. Click Campaign at the left menu.

    Customize Live Chat
  3. Click Pre-Chat and enable Log in with Social Account.

    Enable Social Login in Prechat
  4. Click Save Changes.

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