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Articles in "API & Webhooks"

  • Does Comm100 offer Live Chat API?

    Yes, Comm100 offers Live Chat API (application programming interfaces). To learn how you can utilize Comm100 API, please check and follow our API Help Guide. Please note that there is a daily limit of 10,000 Live Chat API requests on each Comm100 account. The limit is reset every day at 0:00 UTC time. To implement…

  • Reference for Webhook event: Chat Ended

    Comm100 Live Chat Webhooks support both HTTP and HTTPS URL. You will get the call back with the following properties when the Chat Ended event occurs. The data is in JSON format. Here is the introduction for JSON. Here is an example of Chat Ended event data {   “event”:”chat_ended”,   “visitor”:{     “browser”:”Google Chrome 29.0.1547.76″,     “chats”:2,     “city”:”Vancouver”,…

  • How to set up Comm100 Live Chat Webhooks?

    Comm100 Live Chat Webhooks are HTTP(S) callbacks that occur when a certain live chat event takes place. Webhooks enable you to extend the capabilities of Comm100 Live Chat. For example, you can record chats in your own system by utilizing Comm100 Live Chat Webhooks. Best of all, setting up Comm100 Live Chat Webhooks is easy….

  • Reference for Webhook event: Chat Started

    Comm100 Live Chat Webhooks support both HTTP and HTTPS URL. You will get the call back with the following properties when the Chat Started event occurs. The data is in JSON format. Here is the introduction for JSON. Here is an example of Chat Started event data { “event”:”chat_started”,   “visitor”:{     “browser”:”Google Chrome 29.0.1547.76″,     “chats”:2,     “city”:”Vancouver”,…

  • Reference for Webhook event: Offline Message Submitted

    Comm100 Live Chat Webhooks support both HTTP and HTTPS URL. You will get the call back with the following properties when the Offline Message Submitted event occurs. The data is in JSON format. Here is the introduction for JSON. Here is an example of Offline Message Submitted event data {   “event”:”offline_message_submitted”,   “visitor”:{     “browser”:”Google Chrome 29.0.1547.76″,…