Articles in "Chatbot Management"

• What is Chatbot Sensitivity?

  Chatbot Sensitivity determines that how your Chabot is sensitive to visitors’ questions during the live chat. The sensitivity score range is from 0 + Read More

• How Do I Connect My Own Bot to Comm100 Live Chat Using Webhook?

  If you’ve built your own bot with a third-party bot provider and want to manage its deployment using Comm100, you can integrate with + Read More

• What are the requirements for the Chatbot Entities to be imported?

  Entity represents the prediction for a word or phrase inside a visitor’s question or command that you want it extracted. The data can + Read More

• What are the requirements for the Chatbot Intents to be imported?

  Intents are the purposes or goals that a user wants to use a chatbot for, such as booking a flight, paying a bill, + Read More

• Getting Started with Comm100 Bot

  Comm100‘s Bot is an automated virtual agent that is designed to answer your customer’s questions. It acts like your human live chat agents, + Read More

• What to choose to open the Insert URL from a Chatbot answer?

  A Chatbot answer allows you to insert a clickable URL for your visitor to check more information on. A URL may include further + Read More

• How can Comm100 Chatbot send data to your web application using Webhook?

  Comm100’s Chatbot allows your customers to interact with a bot to receive information about products or services quickly and efficiently. However, you may + Read More

• How does the Bot ask visitors to share their location while chatting?

  Comm100 Bot allows you to ask the visitors share their location to achieved more personalized responses. Based on your business requirements, your customer + Read More

• How do I import and export my Comm100 Bot?

  With Comm100’s Bot, you can import and export not only Intent and Entities but also the bot itself (along with its configured settings + Read More