Can I edit the interface text of visitor side windows for different wordings?

April 23rd, 2018 | Settings & Customizations

Yes, Comm100 Live Chat supports changing the interface text of your visitor side windows including Pre-Chat Window, Chat Window, Post-Chat Window and Offline Message Window. You can either change the text to a different language, or re-define it for different wording according to your own preference.

Step by Step Instructions

  1. Log into your Comm100 account.
  2. Click Campaign from the left menu list.
    Customize Live Chat
  3. Click Language.
    Customize Language
  4. Click Advanced and then select Customize the language on the visitor side windows. There, you can edit the interface text to a different wording fitting your preference.
    Change Interface Text to Different Wording
  5. Click Save Changes after completing the adjustments.

There you are. The new settings will take effect immediately. You do not need to re-paste the live chat code to make the change work.

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