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Can I automatically invite a visitor to chat with me?

March 9th, 2016 | Settings & Customizations

With Comm100 Live Chat, you can automatically invite visitors to chat with you based on the pre-defined rules. This not only frees you from manually identifying target visitors and sending invitations, but also ensures that no target visitors are missed.

Step by Step Instructions

  1. Log into your Comm100 account;

  2. Click Campaign at the left menu;

    Live Chat Settings
  3. Click Invitation and click on the auto invitation you want to edit;

    Live Chat Auto Invitations
  4. On the Edit Auto Invitation page, check If enabled, enter the invitation name, set invitation image, invitation position, conditions and popup frequency;

    Enable Auto Invitation
  5. Click OK to save the configuration.

There you have it. Your auto chat invitation will show to your target visitors who meet the conditions configured in the settings.