03/23/2017 | Beta Version of HTML5-Based Comm100 Live Chat Agent Console (On Cloud Platform)

We are moving to switch Comm100 Live Chat Agent Console from Flash to HTML5.

Beta Version of HTML5 Based Agent Console

To ensure the smooth transition from Flash to HTML5, we have planned a two-round beta testing for feedback. This is the second round where the beta version is universally available on our Cloud Platform. We’ll evaluate all the collected feedbacks and make improvements and tweaks as needed.

In the coming weeks, the HTML5 based Agent Console will be out of beta and the Flash version will be replaced by the HTML5 version.

To learn more about the switch, please read our blog post: We Are Switching Comm100 Live Chat Agent Console from Flash to HTML5