Webinar 7 Reasons Why Large Contact Centers Love Comm100 Live Chat for Enterprise. Register Now! ×

High Availability Technology MaximumOn™

Comm100 Live Chat enjoys high availability and can achieve 100% uptime by employing the MaximumOn™ technology. Your live chat remains intact, whether there is a scheduled maintenance or an unexpected system failure.

Data Center Level Redundancy

With the MaximumOn™ technology, your Comm100 Live Chat is deployed in two separate data centers. Your live chat remains working properly even when the server is down in one data center.

Data Center Level Redundancy

Auto Switch to the Backup Data Center

If your Comm100 Live Chat deployment in one data center fails, the redundant deployment in the other data center automatically takes over. No manual intervention is required.

Auto Switch to the Backup Data Center

Ongoing Chats Remain Intact

With the MaximumOn™ technology, your ongoing chats with website visitors will not be interrupted during the automatic and seamless failover. In addition, visitors can initiate new chats normally.

Ongoing Chats Remain Intact

No Chat Transcript Will Be Lost

Visitor information and chat transcripts recorded after the failover will be synchronized back to the primary data center. No data will be lost.

No Chat Transcript Will Be Lost
live chat maximumon technology - white paper

[White Paper] Introducing the Comm100 Live Chat Patent Pending MaximumOn™ Technology

This white paper introduces the basic availability concepts, three levels of redundancy and their limitations, the system architecture of the MaximumOn™ technology and how MaximumOn™ responds to various failure scenarios. It will help you get a better understanding of system availability in general and how MaximumOn™ works in specific.

Download Free

Schedule a Free Consultation

Want to learn more about how this feature can meet your specific business needs? Schedule a 15-minute free consultation with us. One of our product specialists will call you back.