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HomeTrust Bank Logo - Comm100 Customers
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IBM is Comm100's partner
Comm100 Customers - RockSpace

Organizations using Comm100 Live Chat see:

93% of customers prefer chat
Personalized one-to-one interactions

Tap into a brand new audience that never would’ve picked up the phone for support – 9 in 10 Comm100 Live Chat users say they prefer chat over any other channel.

90% first contact resolution
Quick and complete answers, happy customers

Connect with your customers in real-time and resolve more questions, faster with Comm100 Live Chat to deliver above and beyond customer experiences.

96% customer satisfaction
Create stronger customer relationships

Deliver better customer experiences more quickly with Comm100 Live Chat’s unique co-browsing, auto-translation for 90+ languages, and audio and video chat features.

Capterra logo and stars - Comm100

Capterra 4.7/5.0 (94 reviews)

“Comm100 is extremely feature rich. There isn’t so far anything that we’ve wanted to do that we’ve not been able to. It’s really a software that can grow and scale with you. We started out on the most basic version and have opted in to add-ons (e.g. knowledge base) over time as well as moving up to a higher version. The sales team have been helpful every step of the way in putting together a package that is perfectly tailored to our needs.”

– Coreyna B., Chief Technology Officer, Comm100 customer for 3+ years

Comm100 Live Chat - Manager Experience

Real-time reporting and insights

Track and prove ROI with Comm100 Live Chat’s robust reporting and analytics. See how chat impacts your business, from closing support tickets to filling shopping carts.

comm100 follows security rules and compliant, including PCI, ISO, HIPAA, SOC2, and GDPR

Iron-clad security built for the enterprise

Tier 1 data centers, HIPAA, PCI, ISO 27001 and GDPR compliance are all part of our unwavering commitment to security so you never have to worry about your confidential data.

Comm100 AI Chabot can answer visitors' questions

The most powerful chatbot available

Cut your operational costs while still maintaining the same high standard of service, chatbots can handle and solve more queries quickly and reliably, anytime, anywhere.

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