Why Comm100?

Better service

Users of Comm100 Live Chat score an average of 4.7 customer satisfaction rating.

More Productivity

A win-win for agents and managers – Comm100’s agent console is built for efficiency.

More Revenue

Customers who use Comm100 Live Chat get 3x – 5x more conversions.

Capterra logo and stars - Comm100

"Best online chat tool in the market.

The usability feature is excellent, I started with 1 person in my company and did POC for this software and management was pretty impressed with the features and ease of use. There are definitely excellent tools in the market for chat support but for us Comm100 worked the best. We have expanded it to our intranet, agents, and customers for communication.”

Smita K., Business systems analyst, Safety Insurance

Chat anytime, even on the go

Comm100’s mobile app allows your customers to reach you anytime, anywhere.

Advanced features help you deliver better service

Give your customers better support and troubleshoot issues quickly with our audio, video, and co-browsing features.

The most powerful chatbot on the market

Let our bot serve your customers faster and better with advanced machine learning and Natural Language Processing (NLP).

Real-time reporting and insights for a full 360-degree view of your customers

Track and prove ROI with our robust reporting and analytics. See how chat impacts your business, from closing support tickets to filling shopping carts.

Iron-clad security built for the enterprise

Tier 1 data centers and an unwavering commitment to security means you never have to worry about your confidential data.

Award-Winning Live Chat

We’re proud to be the winners of MarTech Breakthrough’s “Best Online Chat Solution” award, TMCNet’s Contact Center Technology Award for “AI-Powered Chat” and Bronze Stevie® Award for Sales and Customer Service.

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