Comm100 Free Live Chat Software

Be everywhere your customers are

Your customers want to chat with you today, send you an email tomorrow, and reach out on Facebook the day after. With Comm100 Free, you’ll be accessible on all these channels, responding effortlessly to every message from a single, unified console.

Comm100 Audio & Video Chat

So much more than text

Connect with your customers using audio & video chat and share documents and images to provide more personalized, more complete customer service.

Self-serve answers for customers on the go

Build an easily accessible library of support articles, videos, and guides with Comm100 Knowledge Base so your customers can find the answers they seek on their own, all day and all night.

Convert to a ticket

Never miss a follow-up

For those situations when you need a little more time to find the answer, there’s Comm100 Ticketing. Easily create tickets from any channel for future follow-up, and never miss a promise.

Ticketing & Messaging

Expert case management

Comm100 Ticketing gives you all the tools you need to manage case workloads across your team for optimal service and responsiveness. Assign tickets, set response expectations, track status and more.

Agent quality assurance

Help your customer service representatives improve their skills by monitoring their chats in real time and reviewing chat transcripts. Comm100 admins can also chat directly with agents to provide coaching, join a chat, and even remove an agent from an open chat if needed.

Comm100 Free is your customer service secret weapon.
Get started today!

Unlimited agents
Unlimited chats
Free forever