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Build a new revenue stream selling Comm100’s customer engagement platform for Shopify
Expand services revenue by installing and managing Comm100 for your Shopify clients
Increase your competitiveness by offering a more comprehensive customer engagement solution for e-commerce

The World’s Leading Live Chat Software

  • 12 years in the business, tens of thousands of active users worldwide
  • Unrivalled feature set, including proactive chat, audio/video chat, co-browsing, full customization, conversion tracking, pre-built reports and more
  • Industry leading security: PCI-DSS, HIPAA, SOC II Type 2, GDPR, CCPA, ISO 2700 certified or compliant
  • Enterprise-grade stability and availability
  • White label solution available
  • Ability to integrate 3rd party tools easily for a unified agent console experience.

Fully Integrated with Shopify

  • Ready-made Shopify App makes installing Comm100 a breeze
  • View visitors’ shopping cart contents, order history and contact information while chatting right in the Comm100 Agent Console
  • See every action visitors take within the Shopify store in real time and get notifications when an item is added to or removed from a visitor’s shopping cart
  • Store product details within Comm100 and share with visitors with a single click while chatting. Upsell, cross-sell, and promote with ease.

Go beyond with the Comm100 platform

Automate sales & support with chatbot

  • World-class chatbot that can be deployed over live chat, social media, SMS and your mobile app
  • Extend service to 24/7 with a chatbot that automates FAQs (such as product details, special offers, order status, return policy, etc) so that customers can get answers quickly, anytime they want
  • Let chatbots work the frontline: capture leads, collect information from customers, answer common questions, recommend related products, identify VIP customers or high-value conversations, and escalate them to human agents when needed. Never miss a sales opportunity!

Manage all digital channels together

  • Escalate chat to audio/video chat to connect more personally
  • Convert unresolved chats to tickets for follow-up later
  • Connect email, social media, and SMS accounts to manage all digital customer communications from a single application.

Built-in knowledge management

  • Use a customer-facing knowledge base to deflect a significant percentage of customer inquiries, extending service hours, increasing efficiency, and reducing costs
  • Customers can search and access knowledge base articles in the chat window before chatting
  • Agents can search knowledge base articles while chatting to find answers and send them to customers.

“Comm100 provided us with a White Label solution that has easily allowed us to develop a successful business model and company within the German speaking markets to help with their CX direction.”

– Bernd Weber, Sales Director, Chat Advise & Alice Chat

Chat Advise

“Partnering with Comm100 has been a breeze. The level of engagement and support they provide is bar-none!”

– Matt Kinney, CEO, Atando Technologies

Atando

“Comm100 provides us with a full range of tools and options to help us in our regional efforts in providing a leading-edge solution to the marketplace in Poland.”

– Jolanta Rozycka, Marketing Manager, Unima

Unima
Comm100 Partner Team

Your Partner team

  • Dedicated partner manager
  • Training and onboarding to get your sales and support team up and running with confidence
  • Professional and personalized partner portal
  • Technical resources at your service.
Comm100 Partner

Comm100 Partner Network

Comm100 believes in the power of partnerships and has a sophisticated partner program that supports all types of partners:

  • Value added resellers
  • Systems integrators
  • White label and OEM partners
  • Integration partners
  • Affiliate and referral partners.
Comm100 Partners

Book a demo today to see Comm100 and Shopify in action together!

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