Comm100 Live Chat Software Operation for System Admins

Welcome to this video course covering Live Chat Software Operation for System Admins.

This short, 25-minute course will help you even if you’re completely new to setting up a live chat system. It will walk you through all of the key decisions you’ll need to make in customising our platform to meet your needs.

If your company has also integrated other Ticketing and Messaging channels like social media, SMS or email, make sure after taking this course that you also go through that training.

If you have any questions about this course or learning our software, you can email us anytime at or chat with us through our website.

Click to register for this course to get started. Thanks for learning with Comm100.



Instructor Kaye Chapman

Kaye is Comm100’s Learning & Development Manager, an internationally-experienced writer and trainer, and an MA graduate of University College London, the world’s #1 center for Education and Social Science. Kaye has worked with Fortune 500, governmental and private firms across the world to advance customer service operations and embed leading learning and development strategy. As a specialist in Contact Centers, Kaye is passionate about using technology and training to improve experiences for customers and employees alike. Connect with her on LinkedIn.