Are you an experienced CSM with a sales background? Join Comm100 as our Strategic Customer Success Manager!It’s an exciting time at Comm100! Already experiencing rapid year-over-year growth, we’re seeking a highly motivated, results-driven individual to be our Strategic Customer Success Manager.
If you are interested in this position, please send your cover letter and resume to [email protected], with subject line: Applying for Strategic Customer Success Manager.
Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more. We believe that our work is never done as long as there are customers in a queue. We don’t sleep until we find the smartest, most efficient way to communicate, answer questions, and solve problems.
At Comm100, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment, rooted in creativity, personal development, integrity and open communication. We work hard but always make time for fun.
We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customers’ success. This role is well-suited to someone who excels at working cross-functionally, both within Comm100 and with varied customer stakeholders. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge?
As Comm100 continues to grow and expand our business upmarket, we need Customer Success Managers to champion our largest customers’ needs and voices. Comm100’s key enterprise customers have global organizations distributed talent teams, and complex requirements. In order to be wildly successful, they need a strong partner to help them increase adoption, support strategic initiatives, and serve as a conduit to Comm100’s internal teams. You’ll lead the charge as their advocate – helping them to maximize value and achieve great outcomes with Comm100. This role reports into our Vice President of Customer Success.