Apply Now: Solution Consultant/Engineer

Are you an experienced pre-sales solution consultant with a technical background? Join Comm100 as our Solution Consultant/Engineer.

It’s an exciting time at Comm100! Already experiencing rapid year-over-year growth, we’re seeking a highly motivated, results-driven individual to be our Solution Consultant/Engineer.

If you are interested in this position, please send your cover letter and resume to hr@comm100.com, with subject line: Applying for Solution Consultant/Engineer. pin

Who We Are

Comm100 is a leading provider of enterprise digital conversation solutions, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including; HP, Porsche, Whirlpool, Stanford University, and many more. We believe that our work is never done as long as there are customers in a queue. We don’t sleep until we find the smartest, most efficient way to communicate, answer questions, and solve problems.

What We Believe

At Comm100, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment, rooted in creativity, personal development, integrity and open communication. We work hard but always make time for fun.

What We Offer

  • Competitive compensation
  • Comprehensive benefits package
  • Flexible working environment and office hours
  • Quarterly fun and interactive team-building events
  • Opportunities for professional learning, growth, and career advancement

Abount the Role

Solution consultant/Engineer are the technical front line of Comm100. They translate a potential customer’s needs into a solution-oriented vision and architecture that can be articulated and sold to the prospect and executed by our Professional Services team.

You will collaborate with our Account Executives and have fun winning together. As the product expert, you will have a deep understanding of the Comm100 software, handle tough objections, and lead successful evaluation cycles to gain product fit consensus.

Responsibilities

  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Drive the discovery process, helping to uncover your customer’s business objectives and current pains
  • You will ensure that your customers understand Comm100’s security posture, tackling objections along the way and occasionally responding to security questionnaires
  • Prepare and deliver value-based demonstrations highlighting our powerful platform ecosystem
  • You will conduct Proof Of Concepts where necessary to help your customers validate technical requirements (Data Loss Prevention, Single Sign-On, E-Discovery, Platform Integrations)
  • Contribute to the success of a rapidly growing and evolving organization
  • Act as a liaison between Product and Sales, sharing customer feedback to help craft the product roadmap

Requirements

  • 6+ years of sales engineering or solution consulting experience in a SaaS organization
  • Excellent written and verbal communication skills; a knack for delivering compelling presentations
  • Track record of successfully overcoming technical and security objections; problem-solving is in your DNA
  • Familiarity with API development and service integrations is a plus
  • Bachelor’s degree required
  • Familiarity with web technologies, including CSS, JavaScript, HTML required
  • Familiarity with Microsoft Technology including IIS, SQL Server, Windows Server, ASP.NET is a plus

Apply NOW!

Please send your application to hr@comm100.com, with subject line: Applying for Solution Consultant/Engineer. We sincerely thank all applicants for their interest however only short-listed candidates will be contacted. No phone calls please. Applicants must be eligible to work in Canada.

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