10 Critical Digital Marketing Mistakes That eCommerce Stores Need To Avoid
November 1st, 2017 | Marketing

Many digital marketing mistakes are fueled by one major misconception: eCommerce is easy. People tend to perceive eCommerce as a platform through which + Read More

The Top Social Media Goals and Marketing Strategies for Successful Teams
October 25th, 2017 | Marketing

Introduction By 2018, an estimated 2.62 billion people will be using social media worldwide. Out of these 2.62 billion, each person who uses + Read More

8 Ways to Plan for Black Friday and Other Seasonal Traffic Spikes
October 23rd, 2017 | Marketing

The holiday season is ahead of us, which in e-commerce lingo stands for “get ready for chaos.” But the tide has shifted from + Read More

Is Your Checklist Ready? Last Minute Cyber Monday Tips for Your Ecommerce Success
November 17th, 2016 | Marketing

Cyber Monday is just around the corner. While traditional retailers are preparing for the holiday surge, you’re probably sighing relief that you won’t + Read More

What Drives CX Success?
Customer Experience at a Crossroads:
Top 3 Ways to Handle Bad Reviews on Social Media
September 1st, 2016 | Marketing

Social media. The ultimate double-edged sword of customer care. On the one hand, social media provides businesses with a premier location to engage + Read More

7 Things You Can Do Today to Increase Customer Loyalty
May 18th, 2016 | Marketing

What are you doing at this very moment to keep buyers coming back for more? Compare what you’re doing for customers to experiences + Read More

4 Ideas to Help You Celebrate Customer Appreciation Day
April 20th, 2016 | Marketing

In a world where customer loyalty is on the decline, customer service professionals have to think of new and innovative ways to create + Read More