Top 10 Chatbot Fails and How to Avoid Them
February 28th, 2019 | Chatbot

Hey Siri, Alexa, and OK Google have all become common commands in the emerging age of intelligent assistants. In less than five years, + Read More

3 ways AI-powered Chat helps Healthcare Providers Improve Patient Experiences and Operational Efficiency
November 13th, 2018 | Chatbot

Delivering great customer service is a challenge in every industry. When it comes to healthcare, accessibility, privacy, and personalization raise the bar even + Read More

AI-powered Chat brings Conversational Business Intelligence to your Fingertips
November 6th, 2018 | Chatbot

It’s a well-known fact that data is vital to the success of any company. Data analytics provides insights into customer behaviour – which + Read More

Chatbot Do’s and Don’ts – These Are the Best and Worst Chatbot Practices
April 4th, 2018 | Chatbot

When it comes to designing Chatbots, there are a few simple practices that separate helpful, high-performing bots from Chatbots you’d rather see put + Read More

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Journey Mapping for Chatbots: How to Create a Chatbot Decision Tree from Scratch
February 22nd, 2018 | Chatbot

Most consumers have noticed: there’s a huge gap in capabilities in the Chatbot industry. While one Chatbot may be able to book you + Read More

It’s All About The $$$ – How Much Money Can Chatbots Actually Save You?
February 20th, 2018 | Chatbot

It’s hard to remember a time when Chatbots weren’t a hot (albeit, polarizing) topic in the customer service and tech industries. From customized + Read More