Hope you all have had a happy New Year.
Upon entering 2015, we feel it is meaningful to wrap up the past year regarding Comm100 Live Chat usage. Therefore we have done some data analysis and come up with some interesting findings for your reference.
Check the infographic below to see how our customers were doing during the past year.
No matter what your customer service channel is, top performing operators always receive high customer satisfaction rate. Here is a practical guide for live chat operators to communicating effectively, addressing customer issues efficiently, and representing your brand professionally.Download Now
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