Description
Comm100 is the leader in customer service and customer communication software.
Hundreds of businesses sign up for our products daily. And the number is increasing
every day. Our mission is to help 5 million businesses acquire new customers and
retain existing customers in the next 5 years.
Our clients include small and medium businesses, and also many large organizations.
No matter what the size of your company is, Comm100 can maximize your customer service
and communications quality and show you improved returns.
Comm100 multi-channel customer service software covers live chat, email, portal
ticket, phone call, email marketing, knowledge base, forum and self-service help
desk. You can use one product independently or use multiple products as an integrated
solution.
The integrated Comm100 solution also offers you consolidated customer data across
different channels. This customer info can be used by your support team to provide
personalized service. This info can also be used by your sales team as a lead qualification
tool to identify high-value prospects and the best cross-selling and up-selling
opportunities.