1. Visitor Monitor module is completely rewritten and based on Flash now. A broader range of operating systems and browsers are supported. Performance and usability are greatly improved.

2. Voice Chat function has been improved. For both operators and visitors, the stability of voice chat has been improved.

3. Visitor monitor performance has been greatly improved:

4. Visitor Monitor panel’s interface is more friendly to use:

• The private message works in an interactive mode.
  
  
  
• "Waiting for Chat" or "Chatting" does not flash now. The table row background colors for the two statuses will change.
• Visitors in "Waiting for Chat" status will display in All Chats and My Chats as well.
• Chat transcript in the chat control panel can be selected and copied.
  
  
• Added "Refresh" button onto the Canned Message and Canned URL dialogue box; and you can update the canned messages or canned URLs instantly now.
• Added Transcripts button and Chat History button on the Contact History Tab.
• Details button can be used to open a window to show the details of the Contact History.
  
  
  

5. Added a retry message when your network connection is very unstable and the network operation cannot be completed after about one minute. The message "The current network operation has taken longer time than expected. Do you want to abort it and retry?" will prompt and you can click 'Yes' to try again.

6. Added 'Auto-login' after losing network connection. If you are kicked out by server because the network connection has been off for more than 3 minutes, your account will automatically log back in when the connection is fine.
 
7. Fixed bug where error message "Network Error" appears when logging in Comm100.

8. Fixed bug where canned message cannot display properly. Canned message interface is improved and more user friendly.

9. Other minor bug fixes.