Screen Shots

Category

Visitors can see the child categories, all articles, the most popular articles as well as recently viewed articles in a specific category.

Category - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Article

Visitors can view, comment on, rate knowledge base articles, etc.

Article - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Choose Page Style

Your can choose a page style of your knowledge base.

Choose Page Style - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Customize Header and Footer

You can customize the header and footer of your knowledge base.

Customize Header and Footer - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Website Integration

You can set up Comm100 Knowledge Base on your site by copying the code and pasting it onto your web pages. Comm100 Knowledge Base provides three types of code: Text Link, Picture Link and Search Form.

Website Integration - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Categories

You can create unlimited categories to categorize your knowledge base articles in the best possible way.

WebsiteCategories - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Articles

You can create unlimited articles to better support your customers.

Articles - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Visit Permission Setting

You can define who can access your knowledge base. Four options are provided: Public, User & Operators, Operators Only and Closed.

Visit Permission Setting - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Feedback Settings

You can define who can leave feedback in your knowledge base; whether the feedback needs to be moderated by operators and who can view the feedback.

Feedback Settings - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Display Settings

You can customize rules that define the layout and outlook of your knowledge base.

Display Settings - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Popular Categories

You can view a report regarding the categories that get most views in your Knowledge Base during a specified period of time.

Popular Categories - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Articles Summary

You can view how many articles you have, how many articles are published, which one is the most popular/discussed article and who is the most popular author.

Articles Summary - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Search Summary

You can view the total number of successful/failed searches and the most popular search conducted by visitors in your knowledge base.

Search Summary - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Most Popular Authors

You can view who are the top 10 most popular authors.

Most Popular Authors- Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Operator Permission Setting

You can define the permissions of each operator, including Manage Categories, Mange Articles, Manage Feedback, View Reports, etc.

Operator Permission Setting - Comm100 Knowledge Base - The Web-Based Knowledge Base Software

Operator Group Permission Setting

You can create multiple operator groups and grant specific permissions to each operator group according to your needs, including Manage Categories, Mange Articles, Manage Feedback, View Reports, etc.

Operator Permission Setting - Comm100 Knowledge Base - The Web-Based Knowledge Base Software
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