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Comm100 Knowledge Base Helps Multiclick.Net Reduce Support Workload by 35%
Multiclick.Net is a QuickBooks Professional Advisor in the Republic of Cyprus. Specialized in this area, Multiclick.Net has been devoted to QuickBooks solutions for more than 14 years, and now they promote QuickBooks solutions and develop QuickBooks integrated applications. |
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Comm100 Knowledge Base Makes Knowledge Share Easier for NCK Pharma Solution
Located in Delhi, NCK Pharma Solution is a global and diversified consultancy company. It helps corporate companies, SME and educational institutes achieve business success, with expert advice and solutions in various areas of marketing. Its registered brand, Knowledge Process Enhancer (KPE), is conceptualized with a vision to spearhead an innovation in healthcare education. |
| Pampos Charalambous Managing Director Multiclick.Net Ltd |
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We consider post sales support the most important part of our business thus, there is no professional support without a professional knowledge base system. Since we applied Comm100 Knowledge Base on our website, the incoming calls to our support team have been reduced by 35%. Everything of Comm100 Knowledge Base is in the right place. It saves us time and also increases our productivity. |
| Saikat Roy Director & CEO NCK Pharma Solution Pvt. Ltd. |
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Before we turned to Comm100 Knowledge Base, we have initially tried their email ticket and live chat. So due to the happy experience with Comm100, we tried out Comm100 Knowledge Base, which had truly exceeded our expectation. And what attracted me most is that I can fully customize the knowledge base and have my own branding. |