Comm100 Help Desk
Comm100 Help Desk is the fully hosted and web-based help desk software. Integrating
multiple support channels, Comm100 help desk software enables you to quickly build
a centralized online service portal for both your customers and your customer service
Easy to Set up & Easy to Access
No download or installation is required. Just sign up with Comm100 and you can
start using Comm100 free help desk software right away. Only a web browser and an
Internet connection are needed.
Fully Customizable & Extensible
You can customize the page style and header/footer of your help desk to have your
own branding and style. You can also freely tailor the layout and content of your
help desk based on your business needs.
Multiple Channel Support
Enable conversations via multiple support channels -- email, ticket, live chat,
forum, knowledge base, web form and more. Whatever communication method customers
prefer, you put the control in their hands.
Insightful Report & Analytics
A wide range of comprehensive reports are provided for you to get a current reading
of your help desk performance and identify areas for improvements. Customer rating
and feedback are also available.