No download or installation is required. Just sign up with Comm100 and you can start using Comm100 free help desk software right away. Only a web browser and an Internet connection are needed.
You can customize the page style and header/footer of your help desk to have your own branding and style. You can also freely tailor the layout and content of your help desk based on your business needs.
A wide range of comprehensive reports are provided for you to get a current reading of your help desk performance and identify areas for improvements. Customer rating and feedback are also available.
Enable conversations via multiple support channels -- email, ticket, live chat, forum, knowledge base, web form and more. Whatever communication method customers prefer, you put the control in their hands.
Comm100 Help Desk is a cross-platform and browser based product that works with any standard web browser, such as IE, Firefox, Chrome, Opera, Safari, etc. Simply get an internet connection and you're ready to go.