Comm100 Help Desk is the fully hosted and web-based help desk software. Integrating multiple support channels, Comm100 help desk software enables you to quickly build a centralized online service portal for both your customers and your customer service team.
Easy to Set up & Easy to Access
No download or installation is required. Just sign up with Comm100 and you can
start using Comm100 free help desk software right away. Only a web browser and an
Internet connection are needed.
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Fully Customizable & Extensible
You can customize the page style and header/footer of your help desk to have your
own branding and style. You can also freely tailor the layout and content of your
help desk based on your business needs.
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Multiple Channel Support
Enable conversations via multiple support channels -- email, ticket, live chat,
forum, knowledge base, web form and more. Whatever communication method customers
prefer, you put the control in their hands.
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Insightful Report & Analytics
A wide range of comprehensive reports are provided for you to get a current reading
of your help desk performance and identify areas for improvements. Customer rating
and feedback are also available.
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