Easy to Set up & Easy to Access

No download or installation is required. Just sign up with Comm100 and you can start using Comm100 free help desk software right away. Only a web browser and an Internet connection are needed.

Easy to Set up & Easy to Access

Fully Customizable & Extensible

You can customize the page style and header/footer of your help desk to have your own branding and style. You can also freely tailor the layout and content of your help desk based on your business needs.

Fully Customizable & Extensible

Insightful Report & Analytics

A wide range of comprehensive reports are provided for you to get a current reading of your help desk performance and identify areas for improvements. Customer rating and feedback are also available.

Insightful Report & Analytics

Multiple Channel Support

Enable conversations via multiple support channels -- email, ticket, live chat, forum, knowledge base, web form and more. Whatever communication method customers prefer, you put the control in their hands.

Multiple Channel Support

Resources

We provide a resource library with comprehensive materials, including feature list, product screenshots and setup guidance, to help you gain further details about Comm100 Help Desk and get your queries answered instantly.

Cross-Platform & Browser Consistency

Comm100 Help Desk is a cross-platform and browser based product that works with any standard web browser, such as IE, Firefox, Chrome, Opera, Safari, etc. Simply get an internet connection and you’re ready to go.

Cross-Platform & Browser Consistency
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