When customers feel that they are part of a community, they become long-term, loyal
customers. However, establishing a robust community forum can be a drain on personnel
and technology resources. Comm100 Forum Hosted reduces and nearly eliminates resource
drain in order to benefit from an on-site forum.
Comm100 Forum Hosted is the powerful forum software that's entirely hosted by Comm100.
We take care of all the software, server side hardware, network and backup for you.
In just minutes, you can have a fully featured forum running on your website and
start the beneficial process of turning customers into community.
Video Tour
Highlights of Comm100 Hosted Forum Software
Easy to Set up & Easy to Access
No download or installation is required. Just sign up free for a Comm100 account
and you can get your own forum up and running right away. Only a web browser and
an Internet connection are needed.
Secure Hosting Environment
We employ industry-leading technology and infrastructure to deliver maximum security,
redundancy and performance capability. As a licensee of TRUSTe, we are committed
to protecting your information privacy.
Your Own Branding & Style
You can tailor Comm100 Forum Hosted with your own branding, including logo, domain
name, header and footer. Plus, multiple professional designed forum page styles
are provided for you to choose from.
Industry Leading Feature Set
If you've imagined it on a forum, it can be done with Comm100 forum software.
Poll, private message, advanced search, score & reputation, permission setting and
many other enhancing options.
Customer Service Oriented
"Mark as Answer" feature allows you to have a clear view of if all customers'
requests are answered. "Draft" feature promotes collaboration and communication
among your support representatives.
Integrate with Other Comm100 Apps
The integration with Comm100 Help Desk allows customers to access your forum in
your help desk. The integration with Knowledge Base enables you to submit a forum
topic as a KB article candidate.
Serve Your Customers Better & Faster
Comm100 forum software helps you improve customer support quality and responsiveness,
minimize repetitive support cycles and increase the self-problem-solving rate.
Listen to & Learn from Your Customers
By having your own business forum, you can spark discussions around your brand,
create channels for direct customer feedback and increase transparency of your business
to build customer confidence.