• Customize your site logo
  The site logo can be used for all your Comm100 applications, including Comm100 Forum.
• Choose forum template
  Forum template is a collection of settings that define your forum page styles. You can choose one preferred template that best fits your site feel and look.
• Easy mode forum header & footer
  In easy mode, the site logo is used for your forum.
• Advanced mode forum header & footer
  In advanced mode, you can fully customize your forum header & footer by using HTML code.
• Forum site name
  Set the name of your forum, so your visitors can see it when they enter your forum.

With Comm100 Forum, you can have your own domain name if you like. To achieve this, you need to resolve your domain name to “hosted.comm100.com”. If you are not sure about how to do it, please contact your network administrator.

Comm100 Forum is fully managed by Comm100. We take care of all the software, server side hardware, network and backup for you. There is no software for you to install. You only need a web browser. And no matter you are using Windows, Linux, ASP, ASP.NET, PHP, SQL Server, MySQL or any other technologies, you can fully integrate Comm100 Forum into your web site.

What you need to do is to copy the generated code and paste it to your web page.

An operator is a customer service representative. Manage your operators here so your team members can moderate the forums and participate in the discussions.

A user is an external user who registered for your forum. You can view the user information and manage the users. Also, if user moderation is enabled for the registration process, you can use the User Moderation feature to approve or refuse registration requests.

Category helps organizing forum discussions into different groups, making it easy for users to find specific topics. A category can have multiple forums. Categories can be sorted manually.

Forum is the online discussion area for forum participants to ask questions and share ideas. Forums can be sorted manually to fit your needs.

Draft is a draft answer for a post and not visible to public visitors. Draft is a unique feature in Comm100 Forum. After an answer is saved as a draft, another operator can see and edit the draft. The draft feature is designed to promote communication and collaboration among your operators. Also, draft can be used for training purposes.

After a topic is answered by a post, you can mark that specific post as the answer of the topic and the topic will be marked as answered. In this way, you can have a clear view of which topics are not resolved, thus the customer service quality and efficiency can be improved.

Comm100 Forum supports all general topic/post operations: sticky, delete, move, close, reply, edit and so on.