Tag: forum

1. Added more integration options with other Comm100 modules.
   • Added integration with Comm100 Help Desk
     The integration with Comm100 Help Desk allows your customers to access your Forum in your help desk. Comm100 Help Desk is a self-service portal offering a centralized place for all your customer service channels, including Forum, Live Chat, email, Ticket, Knowledge Base and Email Marketing.
   • Added integration with Comm100 Knowledge Base
     The integration of Comm100 Knowledge Base and Comm100 Forum hosted allows you to promote a topic as an article candidate to your Comm100 Knowledge Base. It helps you collect possible knowledge base topics from Comm100 forum hosted.
   • Added integration with Comm100 User  (Partially Available)
     All forum registered users are added into Comm100 User. You can track all users’ activities in 360 degree, such as chats and offline messages, tickets, forum posts, knowledge base feedback, navigation, search history etc. in your Comm100 User.
2. Moved User Management to Comm100 User module.
3. Added Page Style and Header & Footer Settings which allows you to personalize your forum to match the style of your website.
   
4. Added Permission Settings which allows you to customize forum permissions for each operator.
5. Improved usability of the search function.
   • Support full-text search in Comm100 Forum hosted.
   • Allow searching posts by author.
6. Added Email Template which allows you to customize the forum system messages, such as the registration success email, user moderation email message, user verification email message, new user notification email etc.. You can tailor the subject, the From Email Address and the content of these emails.
7. Added Report which helps you view and track how many topics and posts your operators have submitted in a certain period of time.
8. Added Audit Log which helps you view the performed activities of your operators in your Comm100 Forum Hosted.
9. Improved usability of the word censoring. You can censor a whole word in your forum.
10. Fixed the bug that images might not display properly in some posts.
11. Fixed the bug that there is no system notification when the private message is successfully sent out.
12. Other minor fixes and tweaks.

This weekend, Comm100 is to release Comm100 Forum Hosted 2.0.

Start Time
Saturday September 18th, 2010; 18:50 PDT / Saturday September 18th, 2010; 21:50 EDT

Complete Time
Sunday September 19th, 2010; 02:50 PDT / Sunday September 19th, 2010; 05:50 EDT

Duration
8 hours

Expected Impact
All Comm100 products (Live Chat, Newsletter, Forum, Email Ticket and Knowledge Base) will be temporarily unavailable during this period of time. And your connection to Comm100 servers will be interrupted. Logging out of your site account with Comm100 during the upgrading period is recommended.

Contact Us
Please contact us if you have any questions or need to report a problem.
http://www.comm100.com/company/contact.aspx

What’ New with Comm100 Forum Hosted 2.0
For detailed information about new features and enhancements in this new version, please refer to:
http://hosted.comm100.com/Forum/Topic.aspx?topicId=537&siteId=10000&forumId=535

Thank you for your ongoing concern!

Good news, everyone! Comm100 Forum Open Source has been released.

Comm100 Forum Open Source is the powerful and easy -to-use open source Forum software based on ASP.NET and SQL server. You can download the Forum package with no limitations for free and install it in your own environment. You can also have full access to the source code and freely tailor the Forum software according to your own needs.

Highlights

• Complete Control over Your Own Forum

• Powerful Yet Easy to Use

• Fully Customizable

• Friendly User Experience

Comm100 Forum Open Source helps you easily build your own online community to spark and manage discussions.

Learn more at: http://www.comm100forum.com/

Thanks.

Want to have your own online community to spark and manage discussions about your business?  Wish to host it on your own server and have full control of your own Forum?

Good news for you! We are to release our free and open source forum software.

Comm100 Forum is the free forum software specifically designed for businesses to communicate with their customers. Comm100 Forum Open Source is a full open source bulletin board software solution. You can download the forum package with no limitations for free and install it in your own environment. You can also freely tailor the forum software to satisfy your own business needs.

Highlights of Comm100 Open Source Forum

• Complete Control over Your Own Forum;

• Powerful Yet Easy to Use;

• Serve Your Customers Better, Faster;

• Listen to & Learn from Your Customers;

• Build Your Brand & Customer Loyalty.

More information will be posted here. Keep checking back! Thanks.

Coding of Comm100 Forum 2.0 has completed and it’s under testing now.

Comm100 Forum is the Forum specifically designed for businesses to communicate with their customers. With the 2.0 version, a lot of new features are added to help businesses build a thriving community.

Moreover, we may release an open source version besides the hosted version, so as to meet different business needs.

For more information, please refer to http://www.comm100.com/forum/.

Thanks.