Tag: Customer Service

For companies working in ecommerce, there are a lot of things that can make sales more difficult, but perhaps none more so than a low conversion rate.  When making online purchases, customers need to know a lot about products as well as about the company selling them, and if they do not find their answers… Read the full article…

Want to improve your customer satisfaction? Trying to make your customer support more effective? This is the right solution for you. Comm100 Customer Service Solution, integrating Live Chat, Email Ticket, Knowledge Base and Forum, offers multiple cost-effective methods for you to serve your customers better and faster. Offer Multi-Channel Support to Customers Place a Live… Read the full article…

Comm100 Online Customer Service Software Reaches a Milestone: 80,000 Registered Businesses VANCOUVER, BC–(Marketwire – February 1, 2011) –  Comm100, the provider of open source and fully hosted customer service software, announced today that 80,000 businesses have signed up for its products. In August 2009, Comm100 entered the market with its first product; by August 2010,… Read the full article…