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	<description>Customer Service Software &#124; Live Chat Software &#124; Email Marketing Software</description>
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		<title>Email Marketing Versus Social Media</title>
		<link>http://www.comm100.com/blog/email-marketing-ebook/email-marketing-versus-social-media.html</link>
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		<pubDate>Wed, 11 Jan 2012 01:46:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Email Marketing Ebook]]></category>
		<category><![CDATA[ebook]]></category>
		<category><![CDATA[email marketing]]></category>

		<guid isPermaLink="false">http://www.comm100.com/blog/?p=1748</guid>
		<description><![CDATA[Social networks have become an important part of the internet and online marketing landscape in the last decade. How do social networks impact Email Marketing, and is Email Marketing still relevant in a world full of social networks? We explain why email marketing is more important than ever in a socially-networked landscape. MySpace. Facebook. Twitter. [...]]]></description>
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		<title>Why Comm100 Starts Charging?</title>
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		<comments>http://www.comm100.com/blog/company/why-comm100-starts-charging.html#comments</comments>
		<pubDate>Mon, 26 Dec 2011 09:33:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Company]]></category>
		<category><![CDATA[Comm100]]></category>

		<guid isPermaLink="false">http://www.comm100.com/blog/?p=1728</guid>
		<description><![CDATA[Comm100 has provided customer service solutions completely free for two and a half years. Millions of dollars have been spent in developing and hosting Comm100 products. In order to provide better products and services for our clients, we have to have a way to sustain our business financially. It is a hard decision to start [...]]]></description>
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		<title>Utilize the Skill Set of Your Live Chat Operators More Effectively</title>
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		<comments>http://www.comm100.com/blog/live-chat/utilize-the-skill-set-of-your-live-chat-operators-more-effectively.html#comments</comments>
		<pubDate>Thu, 22 Dec 2011 05:12:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Comm100 Live Chat]]></category>
		<category><![CDATA[Live Chat Articles]]></category>
		<category><![CDATA[live chat features]]></category>

		<guid isPermaLink="false">http://www.comm100.com/blog/?p=1384</guid>
		<description><![CDATA[Take a moment to think about your customer service staff and how you utilize them in the call center or for email customer service inquiries. Chances are that, within your customer service team, there are staff members who are better at one type of inquiry than at another. You may even have your customer service [...]]]></description>
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		<title>Allow Customers to Help You Measure &amp; Improve your live chat program</title>
		<link>http://www.comm100.com/blog/live-chat/allow-customers-to-help-you-measure-improve.html</link>
		<comments>http://www.comm100.com/blog/live-chat/allow-customers-to-help-you-measure-improve.html#comments</comments>
		<pubDate>Thu, 22 Dec 2011 03:06:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Comm100 Live Chat]]></category>
		<category><![CDATA[Live Chat Articles]]></category>
		<category><![CDATA[customer rating]]></category>

		<guid isPermaLink="false">http://www.comm100.com/blog/?p=1354</guid>
		<description><![CDATA[Customer feedback is the corner stone of improving all business practices, and that includes your Live Chat program. Not only does allowing customers to provide feedback on an experience give you valuable information with which you can grow and expand that service, but it also allows your customers to feel empowered and engaged. The Rating [...]]]></description>
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		<title>10 Best Practices for Live Chat</title>
		<link>http://www.comm100.com/blog/live-chat/10-best-practices-for-live-chat.html</link>
		<comments>http://www.comm100.com/blog/live-chat/10-best-practices-for-live-chat.html#comments</comments>
		<pubDate>Thu, 22 Dec 2011 02:39:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Comm100 Live Chat]]></category>
		<category><![CDATA[Live Chat Articles]]></category>
		<category><![CDATA[best practices]]></category>

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		<description><![CDATA[Whether you’re a Live Chat pro or whether you’re just beginning to implement your Live Chat programs, there are some basic best practices that you can use to make sure that you’re using live chat (and Intelligent Auto Invitation features) to enhance and  improve your sales and customer service in an optimized way. &#160; Starting from [...]]]></description>
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