The ability to understand your customers is the most important part of optimizing your business – from setting a marketing strategy that will resonate to properly creating customer service messages. At the heart of Comm100 products is Comm100 User & Contact. Along with the concept of visitor, Comm100 User & Contact offers you an unprecedented… Read the full article…
Comm100 customer service and communication solution will have a new member soon, User & Contact Management. Here you can get a glimpse of what it means and how it works. User and Contact are two external roles in your Comm100 modules. A user is a business or individual that has a customer account in your… Read the full article…